NetTax Pty Ltd
Privacy Policy
Effective Date: Saturday, 27 June 2026
NetTax Pty Ltd ("NetTax", "we", "our", or "us") is committed to protecting the privacy, confidentiality and security of our clients' personal information.
This Privacy Policy explains how NetTax Pty Ltd collects, uses, stores and protects personal information obtained through our website and online tax services.
By using our website and submitting information through our online systems, you acknowledge that you have read and accepted this Privacy Policy.
1. Company Information
This Privacy Policy applies to:
NetTax Pty Ltd
Director:
Karen Gillard
Registered Business Address:
Karen Gillard CPA, BCom, JP(Qual)
9 Sergicomi Drive
Kalkie 4670 Queensland
Australia
Website:
www.nettax.solutions
Email:
Please access the Contact form online
2. Our Commitment to Privacy
NetTax Pty Ltd is committed to handling personal information responsibly and maintaining appropriate administrative, technical and physical safeguards to protect information entrusted to us.
We collect only the information reasonably necessary to provide taxation and accounting services to our clients.
3. Information We Collect
Depending upon the services requested, we may collect:
• Name
• Residential and postal address
• Telephone numbers
• Email address
• Date of birth
• Tax File Number (where required)
• Australian Business Number (where applicable)
• Financial and taxation information
• Banking information where relevant
• Documents uploaded by clients
• Identity verification information where required
4. Purpose of Collection
Information collected is used solely for legitimate business purposes, including:
• Preparing Australian taxation returns
• Providing accounting services
• Communicating with clients
• Meeting legal and regulatory obligations
• Identity verification
• Record keeping
• Improving our services
We do not sell personal information.
5. Secure Client Portal
Sensitive taxation information is collected only through the secure NetTax client portal.
Access to protected areas requires authorised credentials issued by NetTax.
6. Document Uploads
Clients are responsible for ensuring that documents uploaded are:
• accurate;
• complete;
• legible; and
• virus free where reasonably practicable.
Incomplete or unreadable documents may delay the preparation of your taxation return.
7. Cookies
Our website uses only essential cookies and limited performance cookies.
These cookies assist in:
• maintaining website functionality;
• improving website performance;
• maintaining secure user sessions.
We do not use cookies to build marketing profiles or sell behavioural information.
Where analytics are used, only limited statistical information is collected to assist with website performance and service improvement.
8. Data Retention
NetTax retains only the information reasonably necessary to:
• provide accounting services;
• comply with Australian taxation legislation;
• satisfy legal record-keeping obligations.
Information is not retained longer than required by law or legitimate business necessity.
9. Payment Processing
Online payments are processed through trusted third-party payment providers, including PayPal.
NetTax Pty Ltd does not store clients' credit card or debit card details on its own servers.
Payment information is managed in accordance with the policies and security standards of the payment provider.
10. Third-Party Service Providers
To provide our services efficiently, NetTax may utilise trusted third-party providers including:
• secure web hosting providers;
• secure cloud storage providers;
• payment gateways;
• email service providers;
• software platforms;
• government Lodgement systems.
These providers receive only the information necessary to perform their services.
Each provider operates under its own privacy and security policies.
11. Confidentiality
All NetTax personnel, including:
• the Director;
• employees;
• authorised contractors; and
• approved consultants,
are expected to maintain strict confidentiality regarding client information.
Access to client information is limited to persons authorised to perform their professional duties.
12. Intellectual Property
The NetTax name, logo, branding, website design, software, forms, documentation, graphics and associated materials are the intellectual property of NetTax Pty Ltd unless otherwise stated.
Nothing contained within this website grants any licence or right to reproduce, copy or distribute NetTax intellectual property without prior written permission.
Any registered trade marks remain the property of their respective owners.
13. Disclaimer
While NetTax Pty Ltd takes reasonable steps to protect information and maintain secure systems, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Clients acknowledge the inherent risks associated with internet communications.
NetTax shall not be responsible for failures arising from circumstances beyond its reasonable control, including failures of telecommunications providers, internet infrastructure, third-party platforms or malicious cyber activity despite reasonable security measures.
14. Access and Correction
Clients may request access to their personal information or request corrections where appropriate, subject to applicable Australian legislation.
15. Changes to this Privacy Policy
NetTax Pty Ltd reserves the right to amend this Privacy Policy from time to time.
Updated versions will be published on this website.
16. Contact Us
NetTax Pty Ltd
Director: Karen Gillard
Contact by Online form
Website: www.nettax.solutions
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.